Proposed Rate Changes

Public Hearing3

Proposed Rate Changes

The Rancho California Water District is considering the adoption of proposed rate increases for water, recycled water, and wastewater service charges over the next three years. If adopted, the new rates would go into effect for services provided on or after July 1, 2021, and would be adjusted on July 1, 2022, and July 1, 2023.

What to Know About the Proposed Rate Changes

Rancho Division customers: 

• Each year for three years, there would be a 3.9% rate increase

• Residential customers would see an approximate $1.52 to $1.65 average monthly bill increase for each rate adjustment year

Santa Rosa Division customers:

• Each year for three years, there would be a 5.6% rate increase

• Residential customers would see an approximate $3.83 to $4.26 average monthly bill increase for each rate adjustment year

The District did not raise rates this year due to COVID-19 impacts on customers. Grants, rebates, and assistance plans may be available to you. Find out more at

Rancho Water_Service Area
Map shows Rancho and Santa Rosa Divisions in the Rancho Water service area

Water Supply & Budget/Rate Updates

The presentations here were given at the Annual Agricultural Customers & Farm Manager's Meeting on March 23, 2021. Presenters discuss current water supply conditions and Rancho Water's budget and rate-making processes for the District. 

All presentation slide decks are also available on the Agricultural Customers webpage.

How to Comment on the Proposed Rate Increases

Members of the public are welcome to virtually attend the public hearing about the proposed rate increases. The hearing will be held at 8:30 a.m. on Thursday, June 10, 2021, in Rancho Water’s Board Room, via teleconference. Due to the evolving situation with COVID-19 and the State of California stay-at-home order, Executive Order N-33-20, this meeting shall only be available to the public via teleconference. While the State of California (State) currently precludes holding in-person public meetings due to COVID-19, the State is reviewing new protocols for in-person gatherings. Should the State update the policy for in-person meetings prior to the public hearing, and the District determines that a safe in-person meeting is possible, the District will include updated meeting information on this webpage.

The meeting will be held via Zoom teleconferencing. Participants may access this meeting via computer, smart device, or by calling in. It is not necessary to download the Zoom app ahead of time.

If you would like to join via desktop, laptop, or smart device, click the Zoom meeting link below.

Zoom meeting link: 

If you would like to join by calling in, dial into the number listed below. 
Call-in phone number: (669) 900-6833

Enter the Meeting ID and Password: Meeting ID: 988 5505 3470 | Password: 42135 

You'll be placed into the webinar waiting room. When it is your turn to comment, your name will be called and you will be asked to unmute. You may then give your comment to the Board of Directors.  

How to Submit a Written Response

Any record owner of a parcel upon which the water, recycled water, or wastewater fees are proposed for imposition, or any tenant who is directly responsible for the payment of water, recycled water, or wastewater service fees (i.e., a customer of record who is not a property owner), may submit a written protest to the proposed rate increases; provided, however, only one protest will be counted per identified parcel. 

Written protests may be submitted to Rancho Water, Attention: District Secretary, 42135 Winchester Road, Temecula, CA 92590 in one of the following ways:

   • Standard mail

   • Drop off in-person

   • Submit in drop box

Written response requirements:

   • Be in writing

   • State whether the protest is submitted in opposition to the rate increases to the water, recycled water, or wastewater service fees

   • Provide the location of the identified parcel (by street address, assessor’s parcel number, or service account number)

   • Include the name and signature of the person submitting the written protest

Written protests may also be submitted during the public hearing (see date, time, and location above). All written protests must be received by Rancho Water prior to the conclusion of the public input portion of the public hearing and can be delivered in-person at the front desk of the District’s main office or placed in the drop box. Please identify on the front of the envelope for any protest, whether mailed or submitted in-person, that the enclosed protest is for the public hearing on Proposed Rate Increases. Mailed protests must be received by the Board Secretary by 5 p.m. on June 9, 2021, to be counted for purposes of the protest. Any protest submitted via e-mail or other electronic means will not be accepted as a formal written protest. The Board will accept and consider all written protests submitted. Although there will be an opportunity to speak at the public hearing, verbal comments alone do not qualify as formal protests.

Operating & Non-Operating Budgets and Rate Study

Budget Action Items

For members of the public who are interested in being involved in the budgeting process next year, the slide here shows the months in which the budget process was presented to the Board of Directors or Board committees for public comment and Board review. 

More Information

For more information about the proposed rate increases, please visit the links below for the Rancho and Santa Rosa Divisions.

Rancho Division_Prop 218 Notice cover
Santa Rosa Division_Prop 218 Notice cover