Residential Customers

California Friendly residential landscape
Residential customers receive a monthly water budget customized based on the number of people in the home, the property’s irrigated area, and real-time weather conditions. Households are provided a budget of 55 gallons of water per person per day. The default for households is three people and variances are available if you have additional people. Variances are also available for customers with large animals (over 100 pounds), medical needs and special circumstances such as customers with home day care facilities.

How do I become more efficient? 

Indoor Efficiency Tips
Outdoor Efficiency Tips

Understanding my water rates

What do Budget Based Tiered Rates mean to me?
How are my rates developed?

Variance Forms

Residential Variance Form - Online
Residential Variance Form - Printable

Additional Resources

Tiered Budget Frequently Asked Questions
Evapotranspiration (ET) History
Report Water Waste 
Water Quality Information 
Sign up for Easy Pay 
Home Water Works


How to Check for Leaks and Read Your Meter
How to Read Your Water Bill
How to Locate Your Water Valve
The Water Cycle