- Customer Service
- Your Water Bill, Rates, & Budget
Understanding Your Water Bill, Rates, & Budget
Bill & Terms
- View the billing information (PDF) or the rate payer's glossary (PDF) to access this information
- Helpful Videos: How to Read Your Water Bill
Rates, Charges, & Fees
Water service furnished by the District shall be under the classes of service and at the rates, charges, and fees as described in the District’s Customer Guide to Rates and Charges (PDF). The board reserves the right to change the schedule of water rates and other charges at any time or from time to time.
Water Budget / Tiered Rates
Budget-Based Tiered Rates
Each customer will receive a monthly water budget customized based on the number of people in the home, the property's irrigated acreage, and the weather. Households will receive 55 gallons of water per person per day. The default for households is three people and variances are available if you have additional people.
Water is a finite resource and needs to be used efficiently in order to ensure a continued reliable supply. Water budgets are customized to each individual property to give each customer an appropriate amount of water to meet their needs and to encourage water efficiency. Only customers using water inefficiently will pay the higher tiered rates.
Water budget variances are available to adjust the number of people in a household, the irrigated area of your property, or for a special circumstance such as a home daycare facility. Find variance forms here.
Your Water Meter
Your water meter is generally located near the curb in front of your home in a direct line with the outside hose bib. It is housed in a plastic or concrete box usually marked "water". Carefully remove the lid by using a tool such as a large screwdriver. Please, do not use your fingers. Insert the tool into one of the holes and pry the lid off. Visually examine the area around the meter to make sure there are no harmful insects or other animals. Replace the lid by sliding it back into place. Be careful not to drop the lid on the meter!
Read Your Water Meter
Want to double-check the readings on your water bill or do a quick leak check? All you have to do is read your water meter (PDF). You can also watch a video on how to read your meter.