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Customer Service
About the DepartmentCustomer Service Agent
The Customer Service Department has professionally trained billing representatives who are available during normal business hours to provide you with personal assistance regarding your water/sewer account. With our state-of-the-art Automatic Call Distribution (ACD) system, your inquiries are guaranteed to be handled quickly and in the order they arrive. Our courteous and responsive representatives will handle all your account questions in an efficient and effective manner with a minimal wait.

My Account
Your account information is only a click away.  Use the My Account feature to pay your bill and access all of your account information online quickly and securely.

My Account


Contact Us

Customer Service Department

42135 Winchester Rd.
Temecula, CA 92590

Ph: (951) 296-6930
Fx:  (951) 296-6866

Monday - Thursday
7:30 am - 5:00 pm

8:00 am - 5:00 pm