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Board of Directors

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1. When are board meetings?
2. How often are board members elected?
3. Are board members compensated?

Cross-Connection & Backflow Prevention

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1. Why do I need a backflow device?
2. What regulations govern backflow devices?
3. Where do I get a backflow device?
4. What type of device do I need?
5. Who can install a backflow device?
6. How can I protect the backflow device against theft and vandalism?

Customer Service

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1. How do I pay my water bill?
2. How do I apply for water service?
3. Does the District offer rebates?
4. Does RCWD offer discounts for water rates (such as a senior discount, low income, etc.)?

Development & Design Services

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1. How do I begin the plan check process?
2. What does the plan check process entail, and how long does it take for plans to be approved?
3. Does my plan approval expire?

Drought

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1. Since we are in a severe drought, why does RCWD allow new water service customers?
2. I stay within my water budget, what more am I supposed to do?
3. Does RCWD limit outdoor irrigation to any particular days of the week?
4. I thought tiered rates were illegal?
5. What billing changes will occur when the drought is over?
6. If I spot water waste, what can I do?
7. What has RCWD done to minimize the drought impacts?
8. Does RCWD allow the use of graywater for landscape irrigation purposes?
9. Does this affect all of California?
10. Where does RCWD's water come from?

Engineering & Operations Committee

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1. What days does the Engineering Committee meet?
2. Who are the committee members?

Field Services

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1. How do I turn my water off?
2. Can I plant shrubbery near fire hydrants or other water appurtenances?

Finance

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1. When and how are my rates set?
2. Where can I find copies of your fiscal policies?

Finance & Audit Committee

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1. What days does the Finance and Audit Committee meet?
2. Who are the committee members?

IRWM

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1. How do I get involved?
2. How do I get my project on the USMW IRWM Plan Project list?
3. Who leads the USMW IRWM Region?
4. How often is the IRWM Plan updated?
5. More Frequently Asked Questions

Main

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1. Where can I find the answers to my frequently asked questions?

Planning

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1. How can I be sure there is enough water now and for the future?

Planning & Administration Committee

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1. What days does the Planning and Administration Committee meet?
2. Who are the committee members?

Public Information

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1. Where does RCWD’s water come from?
2. How much water exists on, in, and above our planet and how much is available for drinking?

Purchasing

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1. How do I become a vendor for the District?
2. How do I sign up for the district’s annual surplus auction?

Recycled Water

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1. Is recycled water safe to use?
2. Is recycled water is reliable?
3. Who benefits from recycled water use?
4. Does recycled water’s nutrients reduce fertilizer costs?
5. What will happen if my pet accidentally drinks recycled water?
6. How long has recycled water been used?

Water Education

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1. Who can receive education programs and materials?
2. Will RCWD send a representative to our classroom to make a presentation?

Water Quality

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1. What is the fluoride level of Rancho California Water District’s (RCWD) water?
2. Does Temecula and Murrieta have hard or soft water?
3. What about water softeners?
4. Who regulates drinking water quality?

Water Use Efficiency

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1. How long should I water my grass?
2. What is My Water Footprint?

Water Use Efficiency - Agricultural

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1. What is Evapotranspiration (ET)?
2. How many acres of agriculture does California irrigate a year?
3. What is CIMIS
4. How do I use CIMIS?
5. What is Emission Uniformity?
6. What is Agricultural Water Use Efficiency?
7. How can I request a change to my water allocation?
8. My water service account is currently under "Domestic" status. Can I change it to an agricultural account?
9. Can I consolidate the allocations of my agricultural account into a single allocation?
10. Ag Allocation Frequently Asked Questions